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COMPLETE LENDING SOLUTION POWERED BY AI

Stop losing opportunities to outdated systems. Master the entire loan lifecycle from origination to grievance addressal with a single, intelligent, AI-powered solution.

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Trusted by Leading Banks and financial Institutions for Lending excellence

Are Your Loan Operations
Slowed By Disconnected Systems?

When borrower data is scattered and agents lack unified tools, follow-ups suffer & disbursement rates drop.

The Problem: Disorganized Lending Ops
Borrower records are scattered across multiple systems.
Wasting time on manual follow-up and admin tasks.
Difficult to track progress of individual borrower
Lack of actionable insights to guide your team.
The Solution: A Unified Lending System
Centralized 360-degree repository for borrower info & activities.
Automated journeys & reminders for timely follow-ups.
Tightly-knit features put everything just 1-2 clicks away.
Rich telephony & AI-enabled insights to boost Insights.

The Simple Way To Master The
Loan Lifecycle

Corefactors delivers a single, centralized platform for complete loan lifecycle
management, powered by AI insights and comprehensive communication tools.

Centralize & Track

All borrower context is accessible instantly, improving agent productivity and decision-making.

Automate & Engage

Ensure timely, relevant communication and follow-ups with out manual effort.
Create journeys for contiuous nurturing

Analyze & Optmize

Identify high-potential opportunities, optimize strategies, and significantly improve team performance.

Core Features Of Our Unified
Lending Platform

Go beyond simple tracking. Our platform provides everything your team needs for high-efficiency lending, from initial contact to grievance resolution.

360° Borrower View
Powerful Workflows
Engagement & Tracking
Grievance
AI Insights & Reports

Centralized 360-Degree Borrower View

All information related to a particular borrower is in one place accessible by a click of a button.

Automatic Capture & Distribution
Automatically capture borrower info from various sources and instantly route it to the right agent or team.
Centralized Repository
Store all critical data—contact info, marketing data, files, and notes—in a single, secure location.
360-Degree View
See the complete, chronological activity log of a borrower, including all calls (with recording and status), SMS, emails, WhatsApp messages, and meetings.

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Automated recovery and follow-ups

Empower loan and recovery agents to reach borrowers at right time, effortlessly.

Journey Automation
Create automated engagement journeys across channels for recovery and automated follow-ups.
Automated Task & Reminder
Automatically update borrower status or schedule follow-up activities, calls, auto-replies, notifications, and reminders based on borrower activity.

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Qualify, Engage and Track Effortlessly

Prioritize high-value prospects and nurture them with built-in multichannel communication.

One-Click Agent Outreach
Empower loan agents or recovery managers to reach borrowers in a click of a button.
Integrated Communication
No need to switch between multiple platforms; all communication tools are natively integrated into the agent’s workflow.
Detailed Engagement Tracking
Track comprehensive reports on all communication activity, supplemented by advanced rich telephony insights to improve follow-up strategy.

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Multichannel Support

Provide fast and transparent support to borrowers queries with a robust ticketing system

Multi-Channel Query Capture
Create rules based on lead source, requirement, or lead size/revenue potential to assess the quality of the initial fit.
Automated Assignment & Tracking
Automatically assign queries to the right agent and empower the borrower to track their queries in real time.
Smart IVRs
Implement multi-level IVRs and track all incoming calls smartly.

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

AI-Powered Insights & Rich Analytics

Empower agents and decision-makers with AI-powered insights and customizable performance analytics.

Call Sentiment & Insights
Analyze the overall sentiment of each call, track its progression, and gain instant access to detailed call summaries and recommended follow-up actions.
Conversion Score & Suggestions
Predict the probability of a lead to convert and receive actionable suggestions for agents to improve conversion chances.
Rich Analytics
Track the overall pipeline, borrower progression along the loan lifecycle, individual agent performance, and productivity.

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Experience Support Where You’re The Priority, Not A Number

CRM is your business lifeline, and support is critical. We know this, and we go the extra mile every time. For us, every customer is truly a king. This isn't just a promise; it's why businesses switch to us.

Say goodbye to scattered data. All interactions in one place.

All conversation, purchase and detail, instantly accessible.

Ensure consistent messaging and seamless handovers.

Finfinity-Customer Logo
Quote Left

The value for the price of Corefactors and its scalability is above par. The sales team also takes full ownership of the product which we rarely see with others.

Vijay Kadam,
Co-Founder & CEO, Finfinity

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Say goodbye to scattered data. All interactions in one place.

All conversation, purchase and detail, instantly accessible.

Ensure consistent messaging and seamless handovers.

Greater Bank - CustomerLogo
Quote Left

Corefactors has been great for us at the time of integration. We did minimum tweaks and went live quickly. Everything is real time right
now, fast, and aligned with FatakPay’s journey. The adoption
curve with Corefactors was awesome.

Yash Misra
Senior Manager, FatakPay

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Say goodbye to scattered data. All interactions in one place.

All conversation, purchase and detail, instantly accessible.

Ensure consistent messaging and seamless handovers.

Euro Exim Bank-Customer Logo
Quote Left

You are always the king, if you are a customer of Corefactors, that is the level of their support.

Senthil V Kumar
Head of Operations, Euro Exim Bank

Stop guessing. See exactly where lead stands.

Instantly identify hot prospects from cold ones.

Plan, allocate, resource or identify bottlenecks in sales efforts.

Connect Your Entire Tech Stack

Book a Free Demo

Hear From Our Happy Customers

Hear From Our Happy Customers Quotes Logo

Corefactors has been great for us at the time of integration. We did minimum tweaks and went live quickly. Everything is real time right now, fast, and aligned with FatakPay’s journey. The adoption curve with Corefactors was awesome. a customer of Corefactors, that is the level of their supportprocess. You are always the king, if you are a customer of Corefactors, that is the level of their support

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Yash Misra

Head of Operations, FatakPay

Hear From Our Happy Customers Quotes Logo

The value for the price of Corefactors and its scalability is above par. The sales team also takes full ownership of the product which we rarely see with others.

less

Mr. Vijay Kadam

Co-Founder, Finfinity

Hear From Our Happy Customers Quotes Logo

Since using Corefactors, we have seen a big improvement in both recovery and revenue. The tool has streamlined our process and helped us make better decisions, which has directly boosted our results. I highly recomm...end Corefactors to others. It simplifies communication and gives valuable insights that make a real difference.

lessRead More

Anil Bose

Marketing Head, Greater Bank

Hear From Our Customers Left Arrow
Hear From Our Customers Right Arrow

Ready to Boost Disbursement and Efficiency?

See exactly how our unified lending solution can capture every borrower interaction &
help you close more deals and support customers effectively.

Book a Free Demo