mNotify, a telephony provider, has been added to the Integrations module. This allows users to place outbound calls and view call logs directly within the platform.
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Key Highlights:

• Click-to-Call Support: Users can make outbound calls using the “Call Now” option through mNotify.
• Automatic Call Logs Capture: Both incoming and outgoing call logs — including recording URLs — are pushed to the Call Logs module once a call ends.
• Availability: This integration is currently supported for customers in the Ghana region.

Why It Matters:

• Easier outbound calling.
• Call logs stored in one place.
• Better visibility into call recordings.